FREE SHIPPING ON ALL U.S. ORDERS

Shipping & Polices

PROCESSING TIME:

The time we need to prepare an order for shipping varies. For details, see individual items.

SHIPPING:

Orders are shipped via USPS First Class Mail (2-6 days in transit) or tracked USPS Priority Mail (2-3 days in transit) depending on weight.

Currently not shopping international. 

You are responsible for any customs and import taxes that may apply. MGB is not responsible for delays due to customs.

DAMAGED ITEM?:

Should there be any damage in transit please let us know within 3 days of delivery and include a photo (for insurance purposes). We will send you replacement item(s) right away at no additional charge to you!

INCORRECT ITEM RECEIVED?:

Please contact us - We will get the correct item sent your way ASAP! If the item is being returned, we will send you a prepaid shipping label.

DID YOU ENTER THE WRONG SHIPPING ADDRESS?:

Contact us ASAP to see if your order has shipped yet! Please note that we can't provide refunds for products that are delivered to the wrong address or go missing due an incorrect shipping address being entered at checkout. If the items is being "returned to sender", we can re-ship the item to you, but you will be responsible for the additional shipping cost. Thanks for understanding!

PRE-ORDERS:

If you purchase a "pre-order" item along with items that are available now, the items in stock will ship now, and the pre-ordered item will ship when available (the estimated ship date will be included in the product description page).

RETURNS:

We want you to love your geek gear! In general, we gladly accept returns within 7 days of delivery if they are in the same condition in which they were received (including in their original packaging). After goods are received, MGB will refund your entire order amount. 

Please contact us to approve your return prior to shipping. 

Please note: Unless you are returning a defective/incorrect item (see above), you will be responsible for covering the return shipping cost. 

Wholesale and discounted items are not eligible for return. 

ACCEPTANCE OF POLICIES:

Placing an order via this website confirms your acceptance of the above policies.